Safety at Fleckr
Your safety is our top priority. Here's how we protect you on our platform.
Our Safety Commitment
Fleckr is committed to creating a safe and trustworthy environment for all event-goers and organizers. We employ multiple layers of protection to keep every interaction on our platform secure.
Secure Payments
All transactions are processed through PCI-DSS compliant payment providers. We never store raw card details on our servers, and every payment is encrypted end-to-end.
Verified Organizers
Event organizers go through an identity verification process before they can publish paid events. Look for the verified badge when browsing events.
Community Standards
Every user agrees to our community guidelines when they sign up. Violations — including fraudulent listings or harassment — result in immediate account suspension.
Report a Problem
If you encounter a suspicious event, fraudulent organizer, or any safety concern, please report it immediately using the flag icon on any event page or by contacting our Trust & Safety team.
24/7 Support
Our Trust & Safety team is available around the clock. Reach us at safety@fleckrtickets.com or through the Help Center for urgent concerns.
Tips for Staying Safe
- ✓Only purchase tickets through the official Fleckr platform — never via direct bank transfer to strangers.
- ✓Double-check the event venue and date before purchasing.
- ✓If an event seems too good to be true, report it before buying.
- ✓Keep your account credentials private and enable two-factor authentication.
- ✓Contact us immediately if you notice any unauthorised activity on your account.
Questions? Contact us or visit our Help Center.